This privacy policy sets out how Urviya uses and protects any information that you provide when you use or visit this website.

The domain name www.urviya.com (“Website”) is owned and managed by Urviya Private Limited, a company registered under the laws of the Republic of India, at 6th Floor, B614, Advant Navis, Tower B, Plot No. 7, Sector 142, Noida, Gautam Buddha Nagar- 201305, Uttar Pradesh, India [GSTIN: 09AADCU7991G1ZR], under the brand name Urviya.

The term “Urviya”, “Company”, ‘us’, ‘we’ or ‘our’ refers to Urviya. The term “User”, “You” or “Your” refers to any user/viewer of this Website, his/her representatives or affiliates; and any person availing our services through this Website, our Instagram handle (urviya.in), or any other medium. The term “Third Party” refers to any person, natural or juristic, other than Urviya and the User.

This privacy policy constitutes a complete legally binding contract between Urviya and the User. The terms of Privacy Policy will be applicable and effective upon your acceptance of the same and shall govern the relationship between the User and Urviya for the use of this Website.

Urviya is committed to confidentiality and privacy of all its users. All identifiable data collected by Urviya shall be dealt with in accordance with this Policy. Urviya may change this policy from time to time. You should check this page from time to time to ensure that you are informed of the changes. Your continued use of this website and availing of services of Urviya under this Website implies that you have read, understood and agreed to the terms and conditions set forth in this Policy and implies your acceptance to any amendments made to this Privacy Policy. Your continued use of the website implies your consent to our collection and use of the information.

Where the information constitutes “personal data” or “sensitive personal data or information” under the applicable laws of India, such collection, storage and processing shall be undertaken strictly in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”), and the Digital Personal Data Protection Act, 2023 (“DPDP Act”), as applicable.

What information do we collect?

During the use of this website by you we may collect the following categories of information:
1. Name.
2. Contact information including email address, phone number and postal address.
3. Demographic information such as gender and age.
4. Any information, including images, uploaded/posted by you on our website or on a third-party social media site used by and/or associated with Urviya.
5. Your third-party account credentials (for example, your log-in credentials for Facebook, through which you may choose to log-in to use this Website).
6. Payment information, as required for the purposes for availing services of Urviya by a User.
7. Body size and measurements appropriate for determining the size of clothing.
8. Any other information considered necessary in the sole discretion of Urviya for the performance of services agreed to be procured by the User from Urviya.

9. Where you are under the age of 18 years, we may require additional information and verifiable parental or guardian consent before collecting any personal data from you.

Consent and Withdrawal

By providing your personal data, you explicitly consent to its collection, use, storage, processing, and disclosure in accordance with this Policy. You have the right to withdraw such consent at any time by sending a written request to admin@urviya.in. Withdrawal of consent may affect our ability to provide you with certain services, but will not affect the lawfulness of processing based on consent before its withdrawal.

Security of Your Information

Urviya has implemented security protocols and standards to safeguard your information as required by the applicable laws of the Republic of India.

Our security practices are aligned with the ISO/IEC 27001:2013 standard or such equivalent industry-recognised security framework as may be prescribed by law.

In the event of any personal data breach, Urviya shall, to the extent required under applicable laws, notify the affected users and the competent authorities without undue delay, along with details of the nature of the breach and remedial measures taken.

Data Retention

We will retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Upon expiry of the retention period, we will securely delete or anonymise the data, unless otherwise required for compliance with legal obligations.

Cross-Border Data Transfer

Where it is necessary for the performance of our services, your personal data may be transferred outside India to jurisdictions that may not have the same level of data protection as India. In such cases, we will ensure that the recipient entity provides an equivalent level of protection in accordance with applicable Indian laws, including through contractual safeguards.

Grievance Officer

In accordance with Rule 5(9) of the SPDI Rules, we have designated the following Grievance Officer for addressing any discrepancies or grievances with respect to the processing of your personal data:
Name: Mr. Prithukirti Pratyush
Designation: Grievance Officer
Email: admin@urviya.in
Address: 6th Floor, B614, Advant Navis, Tower B, Plot No. 7, Sector 142, Noida, Gautam Buddha Nagar- 201305, Uttar Pradesh, India
Branch Office: C-2 M/81, Sector-B, Sitapur Road Scheme, Lucknow-226021, Uttar Pradesh, India
Timeline for redressal: 30 (thirty) days from the date of receipt of the grievance.