Shipping within India
Free Shipping on Prepaid Orders:
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Urviya offers free standard shipping on all prepaid orders within India.
Cash on Delivery (COD):
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For COD orders, a ₹90 charge is applied to cover the logistics fees.
Dispatch Time:
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Orders are typically dispatched within 3-4 business days from the order date.
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Please note that for certain products requiring additional finishing and touch-ups, dispatch may take up to 20 days.
Delivery Time:
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Domestic deliveries are generally delivered within 8-10 business days after dispatch, depending on the destination.
Shipping Partners:
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Urviya uses Shiprocket for domestic deliveries to ensure safe and timely arrival of your order.
What to Do if You Receive a Damaged or Tampered Package?
In case the product or packaging is damaged upon delivery, please take the following steps:
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Refuse to accept the package and contact us immediately.
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You can reach us via email at urviya1994@gmail.com or WhatsApp at 9176710937.
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We will arrange for a brand-new replacement at no additional cost.
Order Tracking
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Once your order has been dispatched, we will provide you with a tracking link to monitor your order's progress.
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If you have any urgent inquiries or need further assistance, please contact us at urviya1994@gmail.com.